Recent Cyber Security Breaches: Barnes & Noble, Pfizer and More

Monica Morris • October 30, 2020

As a managed IT service provider it is important to us to make sure to stay in know about the latest cyber security breaches. Every few weeks we like to share our findings with you here on our blog. Please take a peek below to learn more about some of the most recent cyber attacks here and around the world.

eResearch Technology (United States)

Medical Research Technology Provider

The Hack: Ransomware

Quick Summary: “In a disturbing turn of events, eResearch Technology was severely impacted by a ransomware attack that slowed down progress on COVID-19 vaccine and treatment research. The provider of technology that enables clinical trials and data sharing at organizations including AstraZeneca, Oxford University, and Bristol Myers Squibb, reported that its employees could not access many systems. That in turn affected clinical trials in progress as researchers were forced to track patient data manually using pen and paper. Systems were down for several days for repair.” -Kevin Lancaster

International Maritime Organization (UN IMO) (United Kingdom)

Shipping Safety Regulatory Authority

The Hack: Ransomware

Quick Summary: “Ransomware chose UN IMO as it’s newest port of call last week, taking several key systems offline at the regulatory organization. in an announcement, UN IMO reported that its Global Integrated Shipping Information Systems (GISIS) database, document repository IMODOCS, and its Virtual Publications service had been knocked down by the attack. Restoration and recovery is underway, and most systems have been restored.” -Kevin Lancaster

Swatch (Switzerland)

Watchmaker

The Hack: Ransomware

Quick Summary: “World-renowned watchmaker Swatch was hit with ransomware that impacted several of its systems, causing disruptions throughout its operations for several days. Some systems weren’t directly affected but were shut down to mitigate damage and stem the tide of the infection. The company did not identify the exact type of ransomware used but indicated in a statement that it was aware of the culprit and would be pursuing legal action accordingly.” -Kevin Lancaster

Pfizer (United States)

Drugmaker

The Hack: Unsecured Database

Quick Summary: “In a monster week for pharma hacking, Pfizer leads the pack with a substantial data breach that it brought on itself. In a huge blunder, unsecured and unencrypted data containing logs, transcripts, and details of patient helpline conversations was leaked from a misconfigured Google Cloud storage bucket. The exposed data included detailed information regarding hundreds of conversations between Pfizer’s automated customer support software and patients using drugs including Lyrica, Chantix, Viagra, Ibrance, and Aromasin.”
-Kevin Lancaster

Maxex (United States)

Loan Trading

The Hack: Unsecured Database

Quick Summary: “Georgia-based home loan trader MAXEX had a data disaster this week as an estimated 9GB of data leaked from a suspected insecure server. Some of the data is from backend software development for its loan-trading platform. But a substantial portion included confidential banking documents, system login credentials, emails, the company’s data breach incident response policy, and cybersecurity readiness reports. The breach also exposed complete mortgage documentation for at least 23 individuals in New Jersey and Pennsylvania. The incident investigation is ongoing.” -Kevin Lancaster

Barnes & Noble (United States)

Bookseller

The Hack: Malware

Quick Summary: “Barnes & Noble has been starring in its own horror story in the last week, as a massive network outage for its Nook customers rolled into the discovery of a massive cyberattack. The bookseller informed customers on Monday that it had experienced a data breach that exposed customers’ transaction histories and PII. Recovery and restoration efforts are underway. It’s unknown if the Nook outage was a facet of the data breach or unrelated.” -Kevin Lancaster

To learn more about how to keep your company safe and secure, click  here  to explore our San Diego IT Services & IT Security plans that are offered by SDTEK.

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A strong cybersecurity strategy helps your business: Protect sensitive data: Safeguarding customer information, intellectual property, and financial records. Ensure compliance: Meet regulatory requirements, such as CMMC, HIPAA, and SOC2, to avoid fines and legal repercussions. Maintain business continuity: Minimizing disruptions caused by cyberattacks and ensuring quick recovery when incidents occur. Build customer trust: Demonstrating to customers and partners that their data is secure, which can lead to stronger relationships and business growth. While some businesses attempt to handle cybersecurity internally, IT support services offer a more comprehensive, proactive, and scalable approach to protecting your business. Cybersecurity Services Provided by IT Support Teams IT support services can significantly enhance your cybersecurity strategy by offering a wide range of specialized services. Here’s how they contribute to protecting your business: 1. Risk Assessments and Vulnerability Audits One of the first steps in strengthening your cybersecurity strategy is understanding where your business is most vulnerable. IT support teams conduct risk assessments and vulnerability audits to identify potential weaknesses in your network, applications, and infrastructure. These assessments provide a clear picture of your business's risks, enabling you to take targeted action to mitigate those risks. 2. Implementation of Security Protocols Once vulnerabilities are identified, IT support services implement security protocols tailored to your business’s needs. This may include: Firewalls and Intrusion Detection Systems (IDS): Establishing barriers that prevent unauthorized access to your network. Data Encryption: Ensuring that sensitive data is encrypted in transit and at rest, protecting it from cybercriminals. Multi-Factor Authentication (MFA): Adding extra authentication layers ensures that only authorized personnel can access critical systems and data. Endpoint Protection: Securing all devices (laptops, desktops, mobile phones) connected to your network from malware and other threats. Applying these and other security measures can help IT support services fortify your defenses against internal and external threats. 3. Ongoing Monitoring and Threat Detection Cyberattacks can happen at any time and often occur when businesses are least prepared. IT support services provide 24/7 monitoring to detect suspicious activity in real-time. Through advanced monitoring tools and threat intelligence, IT teams can quickly identify and respond to potential threats before they escalate into full-scale attacks. This proactive approach to monitoring reduces downtime, prevents data breaches, and minimizes the impact of cyber incidents. 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