Recent Cyber Security Breaches: Barnes & Noble, Pfizer and More

As a managed IT service provider it is important to us to make sure to stay in know about the latest cyber security breaches. Every few weeks we like to share our findings with you here on our blog. Please take a peek below to learn more about some of the most recent cyber attacks here and around the world.

eResearch Technology (United States)

Medical Research Technology Provider

The Hack: Ransomware

Quick Summary: “In a disturbing turn of events, eResearch Technology was severely impacted by a ransomware attack that slowed down progress on COVID-19 vaccine and treatment research. The provider of technology that enables clinical trials and data sharing at organizations including AstraZeneca, Oxford University, and Bristol Myers Squibb, reported that its employees could not access many systems. That in turn affected clinical trials in progress as researchers were forced to track patient data manually using pen and paper. Systems were down for several days for repair.” -Kevin Lancaster

International Maritime Organization (UN IMO) (United Kingdom)

Shipping Safety Regulatory Authority

The Hack: Ransomware

Quick Summary: “Ransomware chose UN IMO as it’s newest port of call last week, taking several key systems offline at the regulatory organization. in an announcement, UN IMO reported that its Global Integrated Shipping Information Systems (GISIS) database, document repository IMODOCS, and its Virtual Publications service had been knocked down by the attack. Restoration and recovery is underway, and most systems have been restored.” -Kevin Lancaster

Swatch (Switzerland)

Watchmaker

The Hack: Ransomware

Quick Summary: “World-renowned watchmaker Swatch was hit with ransomware that impacted several of its systems, causing disruptions throughout its operations for several days. Some systems weren’t directly affected but were shut down to mitigate damage and stem the tide of the infection. The company did not identify the exact type of ransomware used but indicated in a statement that it was aware of the culprit and would be pursuing legal action accordingly.” -Kevin Lancaster

Pfizer (United States)

Drugmaker

The Hack: Unsecured Database

Quick Summary: “In a monster week for pharma hacking, Pfizer leads the pack with a substantial data breach that it brought on itself. In a huge blunder, unsecured and unencrypted data containing logs, transcripts, and details of patient helpline conversations was leaked from a misconfigured Google Cloud storage bucket. The exposed data included detailed information regarding hundreds of conversations between Pfizer’s automated customer support software and patients using drugs including Lyrica, Chantix, Viagra, Ibrance, and Aromasin.”
-Kevin Lancaster

Maxex (United States)

Loan Trading

The Hack: Unsecured Database

Quick Summary: “Georgia-based home loan trader MAXEX had a data disaster this week as an estimated 9GB of data leaked from a suspected insecure server. Some of the data is from backend software development for its loan-trading platform. But a substantial portion included confidential banking documents, system login credentials, emails, the company’s data breach incident response policy, and cybersecurity readiness reports. The breach also exposed complete mortgage documentation for at least 23 individuals in New Jersey and Pennsylvania. The incident investigation is ongoing.” -Kevin Lancaster

Barnes & Noble (United States)

Bookseller

The Hack: Malware

Quick Summary: “Barnes & Noble has been starring in its own horror story in the last week, as a massive network outage for its Nook customers rolled into the discovery of a massive cyberattack. The bookseller informed customers on Monday that it had experienced a data breach that exposed customers’ transaction histories and PII. Recovery and restoration efforts are underway. It’s unknown if the Nook outage was a facet of the data breach or unrelated.” -Kevin Lancaster

To learn more about how to keep your company safe and secure, click  here  to explore our San Diego IT Services & IT Security plans that are offered by SDTEK.

June 17, 2025
Meeting IT security compliance standards is crucial for businesses that handle sensitive data, particularly in industries such as healthcare, finance, defense, and e-commerce. Regulatory frameworks such as HIPAA, CMMC, PCI-DSS, and GDPR exist to help ensure businesses protect customer information and maintain robust cybersecurity practices. Unfortunately, many organizations fall short of these requirements, often due to common, avoidable mistakes. These gaps can result in costly fines, data breaches, and reputational damage, which can significantly impact the business's bottom line and customer trust. 1. Failing to Conduct Regular Risk Assessments The Pitfall: Many businesses overlook the importance of conducting routine risk assessments. Without these, it’s challenging to identify vulnerabilities or evaluate whether your current cybersecurity controls meet compliance standards. How to Avoid It: Implement a regular risk assessment schedule. Work with a qualified IT provider to evaluate your systems, identify weaknesses, and document remediation plans. These assessments should be performed at least annually, or whenever significant changes to the system occur. 2. Inadequate Employee Training The Pitfall: Your employees are your first line of defense—and often your most significant vulnerability. A common compliance issue arises when businesses fail to train staff on cybersecurity best practices or on handling sensitive data appropriately. How to Avoid It: Invest in ongoing cybersecurity awareness training. Ensure employees understand how to recognize phishing emails, create strong passwords, and report any suspicious activity. Training should be updated regularly to reflect current threats and compliance requirements. 3. Improper Data Handling and Storage The Pitfall: Storing sensitive data in unsecured locations, failing to encrypt information, or retaining data longer than necessary are significant compliance risks. These practices are often flagged during audits. How to Avoid It: Adopt data classification policies that define how different types of data should be handled; encrypt sensitive data both at rest and in transit. Establish clear data retention policies and ensure that obsolete data is disposed of securely. 4. Lack of Incident Response Planning The Pitfall: When a security incident occurs, time is of the essence. Many businesses lack a documented incident response plan, or their existing plan hasn’t been thoroughly tested. This can lead to delayed responses, increased damage, and regulatory penalties. How to Avoid It: Develop a formal incident response plan that includes roles, responsibilities, communication protocols, and steps for containment and recovery. Run simulated breach scenarios with your IT team to ensure everyone knows how to respond effectively. 5. Using Outdated Software or Systems The Pitfall: Running outdated operating systems, software, or firmware is a common issue that can lead to compliance failures. Unsupported technologies are more vulnerable to exploitation. How to Avoid It: Keep all systems and applications up to date with the latest patches. Use automated tools to track software versions and receive alerts about end-of-life technologies. Schedule regular maintenance windows to apply updates and upgrades. 6. Insufficient Access Controls The Pitfall: Allowing too many employees access to sensitive data—or failing to revoke access when it’s no longer needed—can lead to data breaches and non-compliance. How to Avoid It: Implement role-based access controls and follow the principle of least privilege. This principle means that each user should have the minimum level of access necessary to perform their job. Regularly audit user accounts and permissions to ensure access is current and appropriate. Use multi-factor authentication (MFA) to add an additional layer of protection. 7. Neglecting Third-Party Vendor Risks The Pitfall: Businesses often overlook the fact that their compliance responsibilities extend to third-party vendors. If a vendor mishandles your data, you could still be held accountable. How to Avoid It: Vet third-party vendors carefully. Ensure they meet the same compliance standards as your business and include security requirements in your contracts. Conduct periodic audits or request compliance certifications from your vendors. 8. Failing to Document Policies and Procedures The Pitfall: Even if your security practices are strong, failing to document your compliance policies can result in audit failures. Regulators want to see evidence that you have formal processes in place. How to Avoid It: Create and maintain clear documentation for all compliance-related policies, including data protection, access control, incident response, and employee training. Make these documents easily accessible for audits and regularly review them to ensure updates are current. Conclusion Compliance with IT security standards is not a one-time project—it requires ongoing attention, regular updates, and a proactive approach to maintain effectiveness. By understanding and addressing these common pitfalls, your business can stay ahead of regulatory requirements, strengthen its security posture, and reduce the risk of costly incidents. This ongoing attention is crucial to maintaining your business's security and audit readiness. If you’re unsure whether your business is meeting current IT compliance standards, professional support can help. Contact SDTEK today to schedule a compliance assessment and learn how our IT services can keep your business secure and audit-ready. With our support, you can navigate the complex landscape of IT security compliance with confidence.
April 9, 2025
In today’s digital-first world, cybersecurity isn’t just a luxury—it’s a necessity. Whether you run a small startup or a growing enterprise in Fort Wayne , protecting your business’s data, systems, and clients is essential for long-term success. From ransomware attacks to phishing scams, cyber threats are evolving every day, and the best way to stay ahead of them is by partnering with a reliable IT services provider that understands the unique needs of local businesses. Here’s why investing in professional business IT support is one of the smartest decisions Fort Wayne businesses can make—and how working with SDTEK helps protect your operations, your data, and your reputation.