The Most Reliable IT Services in San Diego, Fort Wayne and Denver
SDTEK was founded in San Diego, CA in 2007. Our focus is to help our customers leverage technologies to create better and more secure work environments for their employees and clientele. We do not outsource our technicians. Our IT Support staff are employees and located in our offices. We do not farm out our helpdesk to larger corporations and call it our own. Rest assured that if you do business with us, you are truly working with SDTEK and our skilled customer service team.
At SDTEK we have over 70 years of combined technical experience. Our support team holds multiple certifications and is ready to assist customers with any type of environment, device or project.
As a service based company there is one thing you have to excel at and that is Customer Service. It seems like a no brainer but so many companies miss the mark. Not us! We hold weekly customer service meetings with the entire company. We take pride in providing the highest level of customer service and we manage key performance metrics on a weekly basis. In addition, we seek client feedback for every resolved ticket, project completed and at every quarterly Technology Business Review.
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