Why Patch Management Should Be In Your IT Support Plan

What Is Patch Management

As we’ve shared in past blog posts, there are several critical security measures to monitor in order to maintain a secure business network for your organization. One of the items you’ll want to keep at the top of your cyber security to-do list is software updates. Included in the category of software updates are patches that need to be constantly monitored in order to keep a network highly secure. The management of these patches is known as Patch Management.

Patch Management aims at updating, testing, fixing or improving software programs. The process of creating strategies to deploy patches in a systematic manner is also another way to describe patch management. Applied patches may be used to fix security vulnerabilities, security gaps and performance bottlenecks. Having a patch management plan in place will help to ensure efficient updates are happening properly. These updates are a key component for establishing a secure business IT support plan. 

How Patch Management Works

A typical OS such as windows contains millions of lines of code, so it is impossible to ship without bugs. OS and software vendors release patches as when needed in response to a discovered vulnerability or program bugs.

Patch management tries to answer three questions:

  1. What should be patched?
  2. How regular patching should be applied.
  3. How to maintain system functionality after patching.

Functions of Patch Management

Patch management aims to solve three principal problems, which are:

  • Protecting your business from cyber attacks.
  • Improve software performance.
  • Solve compatibility issues with existing software.

The Importance of Patch Management

Patch management can help keep your business safe. Because it deals with vulnerabilities that can bring down your system, it is a mandatory part of proactive security management. Businesses that do not apply patches are at a greater risk of being the target of a data breach.

The decisions to patch a system can be complicated due to the possibility of breaking existing applications. Even with this, patch management cannot be ignored. Research has shown that  around 80% of cyber attacks involves software loopholes that have existing patches. If you don’t patch your system on time, you will make your business an attractive and easy target for cybercriminals.

Patch management allows you to test applications on newly patched OS before deploying them system-wide. This is to reduce the risk of a breakdown in critical business applications due to potential software glitches that may come with the patch.

Any type of delay for deploying security patches will leave your computer system open to cyber attacks. Hence patch management is about managing the risk of not deploying a patch and the risk of business disruption.

Patch Management and Cybersecurity

Ever since cybercriminals with little skills can launch attacks, cyber incidents have increased exponentially. Publicly available tools have made the works of hackers easier. Merely applying patches on random occasions is therefore not enough.

There are patch management techniques that can help keep your data safe and improve your network security. They are discussed below:

  1. Deploy proper discovery service: The first step to securing your system is to know the devices and services that exist on the network. The right discovery service automatically detects services on your network. The service should have both active and passive discovery capabilities. A discovery service helps keep your patch management up to date and ensures that no device endpoint is lagging behind in patch updates.

 

  1. Apply patch to all applications: Many of the programs on a business computer are third-party software. They do not benefit from the auto-update that are available for many OS by default. Because of this, attackers can take advantage of unpatched vulnerabilities in third-party software to hijack your computer. Thus, it is necessary to treat every software program on your computer as important and keep their patches up to date.

 

  1. Offer support for many OS: Modern work environment includes the use of computers with different operating systems including Windows, Mac and Linux. Your patch management must take this into consideration and support their integration and passion to automate patch.

 

  1. Set special preferences for fragile applications: You need to factor in the potential of a system breakdown when patching your applications. Some patches are known to break the functionality of an OS or software. If you have such programs, you can leave them unpatched. Not patching an application may open your system to common vulnerabilities, you need to set up the software in a way that will reduce the risk of attacks. You can do this by downgrading permissions and whitelisting network access for the software involved.

 

Patch management should be an important part of your business network security. If you ignore patches, you will make your business vulnerable to attacks. These attacks can be very costly to your organization. If your organization finds that they do not have the manpower to support a patch management plan, please contact SDTEK as we can manage such patches and make sure your most critical software is secure and staying up to date.

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How IT Support Services Can Enhance Your Business's Cybersecurity Strategy

October 23, 2024
In today’s interconnected digital landscape, cybersecurity is more than just a necessity—it's essential to business survival. Cyberattacks are becoming more frequent and evolving in sophistication, leaving companies vulnerable to data breaches, financial losses, and reputational damage. A robust cybersecurity strategy is critical to safeguarding your business from these growing threats. One of the most effective ways to enhance your cybersecurity defenses is by leveraging the expertise of professional IT support services. The Importance of a Strong Cybersecurity Strategy Every business, regardless of size or industry, is a potential target for cybercriminals. The consequences of a successful cyberattack can be devastating, ranging from financial losses and operational downtime to legal liabilities and damage to your brand's reputation. This is why developing and maintaining a robust cybersecurity strategy is more important than ever. A strong cybersecurity strategy helps your business: Protect sensitive data: Safeguarding customer information, intellectual property, and financial records. Ensure compliance: Meet regulatory requirements, such as CMMC, HIPAA, and SOC2, to avoid fines and legal repercussions. Maintain business continuity: Minimizing disruptions caused by cyberattacks and ensuring quick recovery when incidents occur. Build customer trust: Demonstrating to customers and partners that their data is secure, which can lead to stronger relationships and business growth. While some businesses attempt to handle cybersecurity internally, IT support services offer a more comprehensive, proactive, and scalable approach to protecting your business. Cybersecurity Services Provided by IT Support Teams IT support services can significantly enhance your cybersecurity strategy by offering a wide range of specialized services. Here’s how they contribute to protecting your business: 1. Risk Assessments and Vulnerability Audits One of the first steps in strengthening your cybersecurity strategy is understanding where your business is most vulnerable. IT support teams conduct risk assessments and vulnerability audits to identify potential weaknesses in your network, applications, and infrastructure. These assessments provide a clear picture of your business's risks, enabling you to take targeted action to mitigate those risks. 2. Implementation of Security Protocols Once vulnerabilities are identified, IT support services implement security protocols tailored to your business’s needs. This may include: Firewalls and Intrusion Detection Systems (IDS): Establishing barriers that prevent unauthorized access to your network. Data Encryption: Ensuring that sensitive data is encrypted in transit and at rest, protecting it from cybercriminals. Multi-Factor Authentication (MFA): Adding extra authentication layers ensures that only authorized personnel can access critical systems and data. Endpoint Protection: Securing all devices (laptops, desktops, mobile phones) connected to your network from malware and other threats. Applying these and other security measures can help IT support services fortify your defenses against internal and external threats. 3. Ongoing Monitoring and Threat Detection Cyberattacks can happen at any time and often occur when businesses are least prepared. IT support services provide 24/7 monitoring to detect suspicious activity in real-time. Through advanced monitoring tools and threat intelligence, IT teams can quickly identify and respond to potential threats before they escalate into full-scale attacks. This proactive approach to monitoring reduces downtime, prevents data breaches, and minimizes the impact of cyber incidents. IT support teams can continuously update and patch systems to address emerging vulnerabilities, ensuring your cybersecurity defenses remain current. 4. Incident Response and Remediation Even with robust security measures, no system is entirely immune to cyberattacks. When an incident occurs, the speed and efficiency of the response are critical in minimizing damage. IT support teams are equipped with incident response protocols to quickly isolate affected systems, investigate the root cause, and restore normal operations. With a well-coordinated incident response plan, businesses can significantly reduce downtime, prevent further data loss, and recover quickly from attacks. 5. Security Awareness Training for Employees Employees are often the weakest link in cybersecurity, with many attacks originating from phishing schemes, weak passwords, or social engineering. IT support services provide security awareness training to educate your staff about the latest cyber threats and best practices for staying safe online. Training employees on recognizing phishing attempts, using strong passwords, and securely handling sensitive data can dramatically reduce the likelihood of human error leading to a security breach. 6. Compliance Support For businesses in regulated industries, staying compliant with data protection regulations is not optional—it’s mandatory. IT support teams can help ensure your business meets all necessary compliance requirements, such as CMMC, HIPAA, or SOC2. This includes maintaining audit trails, ensuring data encryption, and implementing security controls to protect sensitive information. By working with IT support services, businesses can avoid costly penalties and demonstrate their commitment to protecting customer data. Conclusion A strong cybersecurity strategy is vital to any business's success in today’s digital world. By partnering with an IT support service, businesses can enhance their cybersecurity defenses through risk assessments, security protocol implementation, continuous monitoring, and employee training. These services protect data and help ensure business continuity and compliance with industry regulations. If your business wants to strengthen its cybersecurity posture, now is the time to consider working with an IT support provider. Doing so lets you stay ahead of evolving cyber threats and focus on growing your business with peace of mind. Ready To Strengthen Your Cybersecurity With SDTEK? Don't leave your business vulnerable to cyber threats. At SDTEK, we offer comprehensive IT support and managed cybersecurity services designed to protect your business and ensure seamless operations. Whether you need risk assessments, ongoing monitoring, or incident response, our team of experts is here to help. Contact SDTEK today for a free consultation and discover how we can enhance your cybersecurity strategy and safeguard your business. Protect your data, reputation, and future—partner with SDTEK now!
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