Recent Cyber Security Breaches: Shutterfly, Cox Communications and More

Monica Morris • January 6, 2022

As a managed IT service provider it is important to us to make sure to stay in know about the latest cyber security breaches. Every few weeks we like to share our findings with you here on our blog. Please take a peek below to learn more about some of the most recent cyber security attacks here and around the world.

Shutterfly (United States)

Digital Image & Photography Services

The Hack: Ransomware

Quick Summary: “Shutterfly has been hit with a Conti ransomware attack that allegedly encrypted over 4,000 devices and 120 VMware ESXi servers. On the Conti leak site, they offer samples of stolen Shutterfly data including legal agreements, bank and merchant account info, login credentials for corporate services, spreadsheets, and customer information, including the last four digits of credit cards. Shutterfly said in a statement that their Shutterfly.com, Snapfish, TinyPrints, or Spoonflower sites were not affected by the attack. However, their corporate network, Lifetouch, BorrowLenses, and Groovebook experienced service disruptions.” -ID Agent

Coombe Hospital (Ireland)

Furniture & Medical Center

The Hack: Hacking

Quick Summary: “The Coombe Hospital announced that it has been hit by a ransomware attack that has impacted its IT systems. The hospital stated that it had isolated and locked down its IT services on a precautionary basis. The maternity and infants’ hospital said that services are continuing as normal and no disruptions to patient care are expected. The HSE is assessing whether this will have a broader impact on the health service.” -ID Agent

Cox Communications (United States)

Digital Cable Provider

The Hack: Phishing (Vishing)

Quick Summary: “Cox Communications has disclosed a data breach after a hacker impersonated a support agent to gain access to customers’ personal information. The story goes that on October 11th, 2021, a bad actor impersonated a Cox support agent by phone to gain access to customer information. Cox is the third-largest cable television provider in the US with around 3 million customers.” -ID Agent

Volve Cars (Sweden)

Automotive Manufacturer

The Hack: Hacking

Quick Summary: “Swedish automotive company Volvo announced that hackers had violated its network and made off with valuable research and development data in a cyberattack. The company went on to say that its investigation confirmed that a limited amount of the company’s R&D property was stolen during the intrusion, but no other data was accessed. The company was quick to assure Volvo owners that there would be no impact on the safety or security of their cars or their personal data.” -ID Agent

Virginia Museum of Fine Arts (United States)

Art Museum

The Hack: Account Takeover

Quick Summary: “A system security breach prompted the Virginia Museum of Fine Arts to shut down its website for a state investigation in late November 2021. The museum, an independent agency of the state, said the Virginia Information Technologies Agency detected an intrusion by an unauthorized third party to the museum’s environment in late November. An investigation is underway, and a temporary website has been established.” -ID Agent

Frontier Software (Australia)

Payroll Services Technology Provider

The Hack: Ransomware

Quick Summary: “South Australia’s state government announced that state government employee data has been exfiltrated as part of a ransomware attack on payroll provider Frontier Software. The company has informed the government that at least up to 80,000 government employees and 38,000 employees of other businesses may have had their data snatched by bad actors in the November 13 incident.” -ID Agent

To learn more about how to keep your company safe and secure from cyber security attacks, click here to explore our San Diego IT Services & IT Security plans that are offered by SDTEK.

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A strong cybersecurity strategy helps your business: Protect sensitive data: Safeguarding customer information, intellectual property, and financial records. Ensure compliance: Meet regulatory requirements, such as CMMC, HIPAA, and SOC2, to avoid fines and legal repercussions. Maintain business continuity: Minimizing disruptions caused by cyberattacks and ensuring quick recovery when incidents occur. Build customer trust: Demonstrating to customers and partners that their data is secure, which can lead to stronger relationships and business growth. While some businesses attempt to handle cybersecurity internally, IT support services offer a more comprehensive, proactive, and scalable approach to protecting your business. Cybersecurity Services Provided by IT Support Teams IT support services can significantly enhance your cybersecurity strategy by offering a wide range of specialized services. Here’s how they contribute to protecting your business: 1. Risk Assessments and Vulnerability Audits One of the first steps in strengthening your cybersecurity strategy is understanding where your business is most vulnerable. IT support teams conduct risk assessments and vulnerability audits to identify potential weaknesses in your network, applications, and infrastructure. These assessments provide a clear picture of your business's risks, enabling you to take targeted action to mitigate those risks. 2. Implementation of Security Protocols Once vulnerabilities are identified, IT support services implement security protocols tailored to your business’s needs. This may include: Firewalls and Intrusion Detection Systems (IDS): Establishing barriers that prevent unauthorized access to your network. Data Encryption: Ensuring that sensitive data is encrypted in transit and at rest, protecting it from cybercriminals. Multi-Factor Authentication (MFA): Adding extra authentication layers ensures that only authorized personnel can access critical systems and data. Endpoint Protection: Securing all devices (laptops, desktops, mobile phones) connected to your network from malware and other threats. Applying these and other security measures can help IT support services fortify your defenses against internal and external threats. 3. Ongoing Monitoring and Threat Detection Cyberattacks can happen at any time and often occur when businesses are least prepared. IT support services provide 24/7 monitoring to detect suspicious activity in real-time. Through advanced monitoring tools and threat intelligence, IT teams can quickly identify and respond to potential threats before they escalate into full-scale attacks. This proactive approach to monitoring reduces downtime, prevents data breaches, and minimizes the impact of cyber incidents. 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